CV

It may not fit on one side of A4, but it beats logging into LinkedIn;
my web-based creative CV will tell you all about me...

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musician

I’m fortunate to have a wealth of music experience. Predominantly as a bass player, I’ve performed for many different artists in all sorts of venues

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web developer

I have been working with the web throughout my professional career, in roles that demanded expertise in content, design, account management and development

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farmer

My family background is in agriculture. Since returning to Cornwall, I have rediscovered my love of farming and taking responsibility for our countryside surroundings

About me

With over seven years of experience as an account manager in the digital agency environment, I have cultivated a reputation for delivering first-class work for all my clients. Whether as an account manager, project manager or web developer, throughout my career, I have been committed to developing a plethora of skills, making me a highly adaptable and valued member of any team.

My skills and work ethic have enabled me to go above and beyond in all my roles. I have done this by making valuable technical and creative contributions beyond my brief, as well as upskilling clients through training.

My background in agriculture, education in music and career in web design all contrast, but they have ingrained in me strong principles of commitment, attention to detail and hard work that will help me excel in a host of different roles.

Employment history

The Web Kitchen

Technical Account Manager

February 2024 - Present, Remote

At the start of 2024, I was asked to return to The Web Kitchen in the role of Technical Account Manager, working remotely from Cornwall on a part-time basis. The role bridges across multiple teams in the agency with three main aspects:

  • Managing existing portfolio websites as part of the client success team, owning several accounts (such as Kensington Park School, Unilever Ventures and Bromley High School) and providing support to senior members of the team with larger accounts (including Keltbray, Radiocentre and Hyde New Homes). This aspect of the role is the same as my previous account manager role with TWK (see below).
  • Developing solutions that enhance the agency’s day-to-day workflows and service offerings. This more open-ended aspect of the role has so far included development of an advanced SEO service offering, improving monitoring with automation and building advanced spreadsheet features.
  • Providing resource to the development team as a support web developer to make changes to portfolio websites, drawing on knowledge of PHP, JavaScript, CSS/Sass and HTML to help evolve bespoke client WordPress themes.

clients included...

visit website

Solve

Web Developer

December 2022 - February 2024, Cornwall

Working on a part-time basis, I joined Solve as a Web Developer at the end of 2022.

As Solve offers different levels of web designer services, the web developer is required to understand several different approaches. I produced bespoke custom WordPress themes. This required developing custom templates with PHP, Advanced Custom Fields and also Gutenberg (such as Purple Goat Agency).

We also used page builders, such as Elementor, Salient and Uncode, which I used to build sites like Party Lights and Active Plus. Some sites, like Bull & Wolf, required a hybrid approach which involved writing supplementary code to go beyond the features available with the builder.

I provided non-website development support, such as developing automated emails of e-commerce site DryDrinker. I also supplemented some projects with copy writing, which included writing all web page copy for this Duchy of Cornwall website.

I was also responsible for essential maintenance work on Solve’s e-commerce sites. I also provide ad-hoc support for all clients and oversee site launches.

clients included...

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The Web Kitchen

Account Manager

October 2018 - April 2021, London & Remote

The Web Kitchen is a leading web design agency in Central London. Whilst particularly successful in the independent education sector, its portfolio includes clients from a wide range of industries including, media, business and technology.

I was responsible for overseeing work for clients with an ongoing support agreement. This meant we continued developing their website to ensure it was fast, secure and  meeting the client’s latest requirements, beyond the initial project phase. I was responsible for around 30 client accounts and provided supplementary support on larger accounts belonging to senior colleagues.

My key accounts included Keltbray, Eton College, King’s Worcester and Global Fashion Group. I also provided supplementary support for such sites as Local Trust, Wellington College, Cambridge Enterprise and Hampton School.

This was a varied role that demanded expertise in all aspects our websites, from understanding marketing and SEO objectives to diagnosing technical issues. Some typical examples of my work included:

  • Project management for smaller-scope website projects, such as reskins existing sites after a client rebranded, revamping key landing pages or adding new sections to a site. Examples include rebranded Bancroft’s, Caterham Prep and Arax Properties websites.
  • Providing design and development support myself, typically for smaller tasks where briefing them into a dedicated designer or developer would have been excessive
  • Diagnosing technical problems, such as why a particular site or page was slow or not behaving as expected
  • Providing technical support to new sites at launch, such as browser and device testing, 301s and migration
  • Producing bespoke training videos for clients on the website CMS (WordPress)
  • Routine maintenance to websites and hosting services
  • Providing CMS support, uploading content and providing telephone support

clients included...

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PageTiger

Editor

April 2015 - August 2018, Richmond

Initially an intern, I progressed quickly within PageTiger to the role of Editor. PageTiger provides software as a service to businesses for creating cloud-hosted digital page-turning publications.

My role was within the creative team. Our function was to provide support to key accounts that wanted to outsource their work on the platform back to PageTiger. My understanding of the platform and its creative potential was second to none and I became a go-to member of the team for technical questions and planning projects.

My product expertise enabled me to contribute to other areas of the business, including writing and delivering a range of training courses, both live and online. I also assisted with marketing efforts including creating demo publications and giving live demonstrations at conferences.

clients included...

visit website

Skills and expertise

Account and project management

All of my previous roles have demanded strong skills as an account manager and project manager. I have a substantial track record for understanding client objectives and delivering excellent work across a range of sectors.

Web design

In my previous roles, I have provided supplementary support as a web designer for my clients. At TWK, this included designing new features for client sites. With PageTiger, I designed interactive digital publications.

WordPress web development

I have an excellent understanding of web technologies, including WordPress, HTML and CSS. I also have some knowledge of JavaScript, as well as PHP and experience managing web servers.

Content writing

I have plenty of experience in creating content, including writing magazine articles for print and copy for client websites. I also create content for my own projects including my own blogs an videos.

Other work

Outside of traditional employment, I demonstrate my tireless work ethic through my achievements in other fields that interest me.

Musicianship

Throughout my career, I’ve performed music at a professional level. From fiery jazz and funk nights in London to a summer of weddings in the west country, I’m accustomed to shaping my skills to new surroundings and taking responsibility for my own progression. Music has taken me all over the UK and I've enjoyed performing with many incredible artists along the way.

Agriculture

Returning to the family farm renewed my passion for working outdoors. Taking on my own farming projects has kept me disciplined by committing to the welfare of livestock, managing crops and understanding our responsibilities as food producers. In 2021, I took a career break to provide more support on the farm during a family emergency.

Education

London College of Music

2011 - 2014

First class honours BA (Hons) Music Technology with Popular Music Performance

Cornwall College St Austell

2009 - 2011

Distinctions in BTEC National Certificate Music Practice and BTEC National Award Music Technology

Fowey Community College

2004 - 2009

10 GCSEs or equivalent, grades A* - B including mathematics, IT and music technology

Interests

In addition to the above, my interests include;

  • Blogging
    I am a keen blogger. I see blogging as an opportunity to cement my understanding of a topic, grow one of my websites or simply tell stories about what I’m doing on the farm. I mostly blog on my personal website, but have also previously blogged for music review websites too.
  • Football
    I’m a keen football fan, particularly of Plymouth Argyle and Manchester United. Given that I am nowhere near part of the football industry, I get plenty of escapism from following the sport. I also play football casually whenever I have time.
  • Reading
    I enjoy reading both fiction and non-fiction books. I particularly enjoy books that help further my understanding of technology and agriculture. Lately I’ve enjoyed reading Breakfast of Champions by Kurt Vonnegut and 10 Arguments for Deleting Your Social Media Accounts Right Now by Jaron Lanier.
  • Gardening
    A passion for self-reliance has led me to gardening and keeping chickens. I enjoy growing vegetables which I sell on a roadside stand with an honesty box.

References

I hope you have found this creative CV helpful. References are available on request for all my previous roles.

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